User controls

Advantage encourages the control of staff accounts from a centralized system to both simplify IT support needs and give greater control to limit the impact of staff transitions.  We also recommend the following items by default for all clients.

  • Staff On-boarding and Off-boarding procedures
  • User Controls that include the following settings
    • Inactivity Lockout
    • Firewall Enabled
  • Password Policy documented and given to all staff requiring the following
    • Minimum 8 characters (preferably longer)
    • Password not used for other accounts
    • Does not include any publicly available information about the staff person or company (i.e. names, dates, etc.)
    • Requirement never to share password with anyone, including IT
    • Use a password manager system or app 
  • Administrative policies that include
    • Setup of all users as standard users (no admin privileges)
    • Tools to allow specific staff or all staff to be trained on how to use a local admin in specific situations
    • (optional) Logging of activity for users and admin accounts
  • Two Factor Authentication (2FA) 
  • This additional security layer makes it harder for hackers to break into your accounts.  
  • Two-factor authentication works by adding an additional login step after username and password to prevent someone from logging in even if they have access to your password. 
  • Eliminate unnecessary local administrator privileges and ensure that all human users and non-human users only have the privileges necessary to perform their work. 
  • Tools to allow specific staff or all staff to be trained on how to use a local admin in specific situations 
  • (optional) Logging of activity for users and admin accounts 
  • Remote Access connections 
  • Always use a VPN connection whenever possible to link to your network remotely 
  • Do not use public Wi-Fi to connect to your network without a VPN 
  • Before working from home, check your ISP and router manufacturer for information to assist in securing your home wireless access. 
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