365 and JumpCloud Instructions

This page is to give you clear steps on how to setup your account.

  • Step One – Setup your 365 account with 2-factor Authentication
  • Step Two – Login to your new Outlook
  • Step Three – Setup your JumpCloud Account

Step One

Visit https://portal.office.com

type your provided email address

As soon as you click next, you should see your company branded site asking to “Enter Password”.

As this is your first time logging in, Microsoft will walk you through the two step verification process.

Advantage encourages the use of the Mobile App for 2-step verification as we find that it speeds up the process for most users and works when cell reception is poor.

Continuing following the instructions to confirm your personal phone number for backup 2FA and a personal email address (note this will not be used for business purposes and is only for recovering your password in the future).

Once logged in you should have access to the full Office 365 suite.


Step Two

Click on the Outlook icon to launch Outlook (in the future you can also just visit outlook.office.com to login to your email).


Step Three

In your inbox, you should have a JumpCloud invitation. Follow the instructions in the email to setup your account.

Use the same password as you did with Microsoft 365 (both accounts will be bound with that password going forward).

Now you will login to JumpCloud to confirm the account is setup and active.


Now that you’ve activated your Microsoft 365 account and enabled JumpCloud – your company can push your user account to your new work computer. If you have additional questions or issues with the process, don’t hesitate to contact us directly by phone.

What is JumpCloud and why do I need two accounts?

JumpCloud is a cloud based directory service for centralizing logins at your company. This allows you to login to computers and gives the company controls and security features that maintains the business without running a directory server. You may only use it this one time to setup your account – some companies place quick links and references at https://console.jumpcloud.com so you can quickly access company wide assets and software.

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